Below is our returns & refund policy. Please read carefully to understand your options.
Change of Mind
Unfortunately, we aren’t able to offer exchanges or refunds due to change of mind. ‘Change of Mind’ includes but not limited to:
- Customer prefers another size
- Customer ordered the wrong colour or design
Incorrectly Fulfilled or Damaged items
We will replace or reprint an item if it has been delivered with defects or is incorrect (wrong design, style/colour/sizes). On receipt of a photo of the item received with a clear indication of defect (sent to firstname.lastname@example.org) along with proof of purchase, we will reprint and send out a replacement item at no charge. You don’t even need to send back the incorrect item, you get to keep it! #winning!
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a replacement.
Additional non-returnable items:
Downloadable software products